About DME Serve:
Founded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions. We are passionate about business growth, working to understand customers’ needs while collaborating to develop solutions. Our mission is to develop our clients’ brand value through positive customer experiences, while also helping them meet their strategic business goals. At DME Service Solutions, diversity, equity, and inclusion are more than words – it’s who we are. Our commitment to these values is unwavering. Our agents are passionate about serving communities of all backgrounds. Innovation and integrity are the core values of our business philosophy. Our employees receive a world-class employee experience and benefits, they pay that forward with their service to our clients and their customers. DME is dedicated to supporting the Healthcare industry; Our clients consist of biotech companies, medical device manufacturers and medical supply distributors
Job Required Qualification:
- At least 3 year of Healthcare Call Center Billing/ Collection (required)
- Proficient use of PC software applications
- Excellent verbal and written communication skills.
- Commitment to quality service through appropriate follow through, urgency and persistence.
- Good time management and planning skills
- Ability to maintain accuracy and demonstrate good attention to detail.
- Desire to learn, grow and have fun while delivering high quality work.
- Must be detail-oriented and a quick learner.
STRONG COMPUTER AND PHONE SKILLS
- Must be able to create Word documents, work in Excel, use templates, use the internet, Outlook and work in a company created database.
- Must be pleasant and knowledgeable when speaking with insurance company representatives.
Education and Experience Requirements:
- Bachelor’s degree preferred.
Language Skills
Must be able to communicate effectively in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
