- Data Security and Compliance
Our Advantage
We help healthcare organizations recover outstanding revenue faster by managing follow-up, tracking AR aging, and resolving payment delays. Our experienced AR teams work directly in your system to minimize denials, shorten cash cycles, and maintain consistent follow-through—freeing your staff to focus on patient care.
Expertise and Specialization
Our agents specialize in revenue cycle management and AR processes. We have dedicated teams with expertise in healthcare billing, claims management, and insurance, and HIPAA compliance.
Cost Savings
We have the capabilities and expertise in AR services to help reduce costs for staffing, training, and maintaining an in-house team. Our commitment is to deliver exceptional services that will enhance your bottom line and free up more resources for critical business functions.
Improved Cash Flow
By optimizing billing, claims submission, and follow-up, we can streamline transactions for faster and more accurate results. This improved workflow enhances cash flow and provides the necessary financial stability for your company’s success.
Reduced Administrative Burden
Outsourcing your AR processes to us as capable experts gives you the advantage of focusing on your core medical services, while we take care of your financial aspects.
Reduction in AR Aging
Our dedicated teams track and follow up on aging accounts receivable. This helps reduce the number of overdue accounts and improves collections.
Data Security
As a reputable healthcare BPO, we prioritize data security and compliance with privacy regulations such as HIPAA, SOC 2, PCI-DSS, and ISO 27001. Our capabilities include safeguarding customer information from breaches and unauthorized access.
Problems we solve
- Accounts Receivable
- High percentage of A/R sitting 90+ days without resolution
- Missed follow-ups that lead to write-offs or delayed payments
- Lack of visibility into aging trends and recovery risks
- AR Management Gaps
- Limited access to trended AR data needed to flag delays
- Disconnected handoffs between billing, follow-up and appeals
- Inconsistent follow up strategies with payer types, specialties
- Operational Overload
- In-house staff pulled away from patient care to chase balances
- Time lost managing payer portals and call queues
- Burnout from repetitive AR tasks and rework
Popular questions
How do you track and manage aged receivables?
We categorize and follow up based on payer type and age buckets, using custom workflows to escalate unresolved claims and improve collections.
Can your team work within our billing or AR system?
Yes. We operate directly inside your EHR or AR platform to maintain consistency, transparency, and real-time access to account status.
Do you handle both insurance AR and patient balances?
Primarily insurance AR, but we can support patient balance follow-up depending on your scope and segmentation.
Do you use trended data to improve A/R follow-up?
Yes. We review aging and resolution trends across payer types to identify bottlenecks, improve recovery efforts, and surface issues before they affect revenue.
Can you align with our internal escalation or bad debt policies?
Absolutely. We customize our A/R strategies to follow your escalation logic, bad debt thresholds, and client-specific write-off rules.
- Case Study
Explore how our dedicated support team helps healthcare providers improve compliance and patient satisfaction.
