People-first Outsourcing
Designed for Healthcare
We bring operational excellence and human connection to every interaction—ensuring each experience is handled with care, clarity, and consistency.
- What sets us apart
People, Agility, Experience
Raising the Standard in Healthcare Outsourcing
DME Service Solutions was founded by leaders who understood the gap between what outsourcing promised—and what it delivered. Drawing from deep client-side experience, we set out to build something different: a partner that listens, adapts, and delivers meaningful results.
Our model is rooted in alignment, trust, and operational excellence. Every team we build reflects your standards, your culture, and your commitment to care—ensuring that each interaction is handled with purpose and precision.
- Explore company
Redefining Outsourcing for Healthcare
We’ve replaced the one-size-fits-all model with a focused, high-performing framework. Centered on people, flexibility, and real-world expertise, our approach delivers the kind of results that healthcare organizations need—and patients deserve.
01.
People
02.
Agility
03.
Experience
- Our Strategy
Where People, Flexibility, and Expertise Meet
We built DME around what most providers miss—people-first teams, agile solutions, and real healthcare experience. Whether you’re exploring BPO for the first time or seeking a partner who can truly deliver, we focus on what matters: operational impact, scalable support, and a seamless fit with your goals.
We don’t just plug into your systems—we align with your mission. Our strength lies in simplicity: people who stay, systems that scale, and experience that shortens the learning curve. Structured to move fast without cutting corners, we embed ourselves into your operations with care, clarity, and commitment.
For healthcare leaders who need more than headcount, we offer strategic alignment, executional strength, and a partnership built to last.
Industry-leading Salary Packages
We offer compensation in the top 10% of the market, enabling us to hire overqualified candidates who are ready to contribute from day one.
Low Attrition
With an attrition rate of just 17%, our teams deliver stability and long-term knowledge retention.
Supportive Culture
We’re a Great Place to Work across all hubs—proof that our people feel seen, supported, and set up to succeed.
Pilot Program
Our 3-month pilot program delivers measurable results fast—with subsidized pricing, aligned metrics, real-time process refinement, and a ready-to-scale foundation.
No FTE Requirement
Scale up or down as needed—our flexible model was built specifically for healthcare’s shifting demands.
High Touch Support
Clients work directly with dedicated leads who stay engaged post-implementation, not just during onboarding.
Healthcare Experience
100% of our client-facing hires come from healthcare backgrounds, bringing experience from top global providers and life sciences organizations.
Executive Team
Led by former healthcare operators and BPO clients, our leadership team has sat on both sides of the table.
RCM Subject Matter Expert
We embed domain specialists in your team to troubleshoot, guide, and continuously improve your workflows.
- Our Advantage
Redefining Healthcare Outsourcing
Outsourcing in healthcare demands more than scale—it requires precision, empathy, and real operational fluency. At DME, we don’t retrofit generic solutions; we design teams and processes that reflect the urgency, complexity, and humanity of the healthcare environment. Our model moves beyond cost-savings to deliver consistency, clinical alignment, and lasting partnership—proving that outsourced doesn’t mean out of touch.
Explore how our approach translates into measurable value and lasting improvements in service delivery.
