DME Service Solutions
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  • Careers, Philippines

Sales Representative

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  • Company: DME Service Solutions
  • Job Posting Title: Sales Representative
  • Reports to: Immediate Supervisor
  • Location: Remote Work
  • Country: Philippines
  • Region: Greater Metro Manila Area

About DME Serve:

Founded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions. We are passionate about business growth, working to understand customers’ needs while collaborating to develop solutions. Our mission is to develop our clients’ brand value through positive customer experiences, while also helping them meet their strategic business goals. At DME Service Solutions, diversity, equity, and inclusion are more than words – it’s who we are. Our commitment to these values is unwavering. Our agents are passionate about serving communities of all backgrounds. Innovation and integrity are the core values of our business philosophy. Our employees receive a world-class employee experience and benefits, they pay that forward with their service to our clients and their customers. DME is dedicated to supporting the Healthcare industry; Our clients consist of biotech companies, medical device manufacturers and medical supply distributors

Duties and Responsibilities: 

  • Generate sales in existing customer accounts by identifying customer needs and upselling appropriate products and services to meet those needs. 
  • Meet and exceed sales quota using customer focused selling and objection handling.  
  • Call existing customers and utilize product knowledge to provide product recommendations appropriate for their needs. 
  • Respond to telephone inquiries regarding products and services; provide accurate information and recommendation to meet customer needs. 
  • Maintain product knowledge and stay current with all marketing promotions.  
  • Obtain all pertinent customer information and process all required documentation to maintain CRM accounts. 
  • Transfer all non-sales calls to the appropriate department. 
  • Stay current with competition by reviewing competition spreadsheet. 

Job Required Qualification: 

  • 3 years of inbound and outbound sales experience in a high-volume environment required 
  • At least 6 Months to 1 year US Healthcare Background  
  • Must be results-driven, highly motivated, and have the ability to present product information with confidence  
  • Excellent verbal and written communication skills to communicate patiently, courteously, and professionally with our customers  
  • Demonstrated record of success exceeding sales targets  
  • Generate revenue conducting outbound calls and offering value-added auxiliary services to existing medical alert device subscribers for Fall Detection, Lockbox, Basic Protection Plan, Premium Protection Plan, 2nd Fall Detection and PHB for 2nd subscriber, Swap  
  • Technical Skills – Microsoft Office, CRM data entry, and computer proficiency with sales platforms 
  • Ability to plan, organize and establish priorities to meet goals and achieve results 
  • Ability to work in a fast-paced customer sensitive environment 
  • Driven, self-motivated and competitive 
  • Result-oriented with a “go-getter” personality 
  • Excellent rapport building telephone communication and negotiating skills 
  • Team player and able to work autonomously 
  • Exceptional follow-through skills  
  • Post-secondary education and/or equivalent related work experience 


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DME Service Solutions