The client was grappling with a 30% attrition rate, impacting the stability of its workforce and hindering sustained growth. Upon investigation, it was identified that the extended Turnaround Time (TAT) for hiring and training, coupled with lower quality ratings, contributed to the attrition challenge. To address these issues, it is crucial to implement streamlined hiring processes, expedited training programs, and initiatives aimed at enhancing overall employee engagement. However, it is important to note that this undertaking is a costly exercise – as it translates to significant financial investment, demanding a substantial restructuring of budget allocations and operational frameworks.