DME Service Solutions

DME Service Solutions Achieves ISO/IEC 27001:2022 Certification

DME Service Solutions Achieves ISO/IEC 27001:2022 Certification, Strengthening Commitment to Data Security

 

San Diego, California | July 25, 2025 – DME Service Solutions, a U.S.-headquartered healthcare outsourcing provider, has officially been certified to ISO/IEC 27001:2022, the latest global benchmark for information security management systems (ISMS). The certification, issued by Prescient Security, reflects DME’s continued investment in protecting sensitive healthcare data and maintaining the trust of its clients and their patients.

This upgrade from the previous ISO/IEC 27001:2013 certification brings DME in line with the most current international standards for managing information security risk in today’s complex and evolving landscape.

“Security can’t be an afterthought in healthcare, it has to be built into every layer of how we operate,” said Ryan Holbrook, President of DME. “This certification reflects the systems and discipline we’ve established to protect our clients and support their growth with confidence.”

The ISO/IEC 27001:2022 standard incorporates enhanced controls for cybersecurity, privacy governance, and emerging threat response, aligning security strategy with enterprise risk and regulatory expectations. For DME clients, this translates to fewer vulnerabilities, stronger compliance alignment, and peace of mind in high-stakes environments.

“This isn’t just a compliance milestone. It’s a reflection of how seriously we take our role as strategic partners,” said Chillo Chang, Chief Operating Officer. “When clients trust us with their most sensitive data, we make sure that trust is never compromised.”

The certification strengthens DME’s robust security framework, which already includes HITRUST r2, SOC 2, HIPAA, PCI DSS, and GDPR compliance. Together, these credentials signal a rigorous, multi-layered approach to data protection, designed for organizations that operate under strict regulatory and ethical standards.

“This milestone reinforces what our clients already expect from us: operational excellence built on a foundation of trust and security,” added Richard Lee, Chief Executive Officer. “We’re proud of the team’s effort in achieving this, and even prouder of what it means for our clients moving forward.”

DME’s certification status can be publicly verified via the IAF CertSearch registry: https://www.iafcertsearch.org

About DME Service Solutions

DME Service Solutions is a U.S.-led healthcare outsourcing company delivering specialized support across clinical services, revenue cycle management, customer engagement, and back-office operations. With more than 1,000 team members across the U.S., Mexico, and the Philippines, we partner with healthcare organizations to streamline operations, improve accuracy, and scale with confidence.

Our teams embed directly into existing workflows, helping clients maintain compliance, manage volume, and deliver consistent results. Recognized as a Great Place to Work®, we combine people-first culture with a strong security foundation, holding certifications that include HITRUST r2, ISO/IEC 27001:2022, SOC 2, HIPAA, PCI DSS, and GDPR.

At our core, we’re driven by a single mission: To make a meaningful impact in every life we touch. For more information, visit: www.dmeserve.com

Marketing Contact
Aileen Manalo
Senior Director of Marketing
aileen.manalo@dmeserve.com
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