DME Service Solutions

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Cash Posting

Cash posting is meticulously structured to accurately record payments, adjustments, and denials, ensuring the reliability and precision of the healthcare customer’s account balances. Our efficient payment posting not only expedites revenue collection but also establishes the groundwork for effective denial management.

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Boost your bottom line with our meticulous Cash Posting process

With our expertise in Payment Posting, we combine precision in capturing payments from insurers and  healthcare clients with accuracy, ensuring that your healthcare customer’s accounts accurately reflect the outstanding balances. Speed up your revenue realization with our efficient Cash Posting services.

Our Cash Posting Process Steps

  • STEP 1: RECEIPT OF EXPLANATION OF BENEFITS (EOB) OR ELECTRONIC REMITTANCE ADVICE (ERA)

    We received a document from the insurance payer that outlines the reimbursed services, payment amount, and any deductions, denials, or adjustments.

  • STEP 2: MANUAL AND ELECTRONIC POSTING

    Auto-posting payments speeds up the process, minimizing errors. When ERAs are unavailable or certain payments aren't captured electronically, our agents manually enter the information after reviewing the EOBs.

  • STEP 3: PAYMENT VERIFICATION

    We verify that the received amount matches the amount indicated in the EOB or ERA and investigate any discrepancies.

  • STEP 4: ADJUSTMENTS AND WRITE-OFFS

    We review and acknowledge contractual agreements with insurance companies, processing any variances as adjustments. We also record non-contractual adjustments or write-offs accurately.

  • STEP 5: RECONCILIATION

    We complete payment posting and conduct a reconciliation to ensure consistency between recorded and obtained amounts, ensuring comprehensive accounting of funds.

Our Methodical Cash Posting & Payment Posting Services

Accurate recording of payments from payers and patients ensures proper posting, reflecting correct outstanding balances and impacting provider's financial health.

Prompt identification and management of denials can boost appeal success rates and prevent revenue loss. This includes posting payments, capturing adjustments, denials, and write-offs.

A well-structured payment posting process reduces administrative burden, leading to faster revenue realization and more time spent on core healthcare services. Less time is required to rectify errors.

Properly posted payments, denials, and adjustments offer valuable data for analyzing payer behaviors, denial trends, and potential revenue leakage. This data-driven approach aids strategic decision-making.

Build your outsourced payment posting team with DME Service Solutions. Reduce in-house costs and improve revenue.

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Why Choose Our Cash Posting Services

Revenue Cycle Integrity

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Enhanced Accuracy

With our specialization, competent staff, and robust framework, we minimize payment posting errors. Our dedicated specialists and streamlined workflows ensure accurate account balances.
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Swift Turnaround Times

Our dedicated teams and resources efficiently handle large volumes of payment data. This ensures timely posting and faster revenue recognition, with quicker processing of payments for faster revenue realization.
regulatory adherence

Regulatory Adherence

We ensure compliance with healthcare regulations and standards, minimizing risks for clients. Our up-to-date knowledge ensures that our cash postings are always compliant with industry regulations and current standards.
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Scalable Solutions

We offer readily available resources and a flexible plan to scale operations based on client requirements. This ensures adaptability in handling payment volumes, allowing us to accommodate changes in volume effortlessly.
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Proactive Denial Management

By accurately capturing adjustments and denials, we can expedite resolution, optimize revenue collection, and improve payment posting expertise. This ensures a faster resolution and minimizes lost revenues.
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DME Service Solutions - The Leading Service Provider in the Healthcare Industry

At DME Service Solutions, we take pride in being a human-centered BPO company that caters specifically to the healthcare industry. Our team is highly engaged and specialized to meet your unique requirements. We understand the importance of customer satisfaction and strive to provide tailored solutions that enhance your operations. Our commitment to partnering closely with you sets us apart in the industry and allows us to deliver the best possible service. At DME Service Solutions, our goal is to help you achieve your objectives and exceed your expectations.

+347%

Maintained support for Increase in call volume

-41%

Decrease in average days to collect documents

~15

Days average TAT for hiring

+166%

Increase CGM Orders YOY Q1-22 vs Q1-23

94%

Consistent service level results

-17%

Decrease in avg handling time​

Build your outsourced team to streamline your business performance and increase your customer satisfaction.

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